Reference

How winbd20 Handles Your Personal Data

This Privacy Policy covers what data we collect when you open an account, make a deposit through bKash, Nagad or Rocket, and use our platform.

Account data protectedbKash, Nagad, Rocket payment dataNo third-party data sellingYour right to request deletionCookies disclosed clearly
Explore the Lobby Read FAQ
winbd20 How winbd20 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures across your account to limit exposure of personal and payment data. Cookies on the platform serve session and preference functions — they are not used to build advertising profiles. Your bKash, Nagad or Rocket wallet details are never stored in plain text on our servers. You have the right to ask what data we hold, request corrections, and in eligible regions, ask for deletion. These rights depend on local law.

Encrypted Storage

Your account credentials and wallet identifiers — whether linked to bKash, Nagad or Rocket — are stored in encrypted form. We do not log full wallet numbers in readable format.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your settings. We do not use cookies to track your activity across unrelated websites.

Data Retention

We keep your account and transaction data for as long as your account is active and for a period afterward as required by applicable law. You can request a deletion review via support.

Your Access Rights

You can request a copy of the data we hold on your account at any time. Submit the request through live chat or email and we will respond through the same channel.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct it, or raise a concern about how your information is handled, our support team is the right place to start. You can reach us through live chat inside your account, by email at the address listed in your account settings, or through the help section from your mobile browser. We aim to respond to all data-related requests within a reasonable timeframe.

Team online

Live Chat

Open live chat from inside your account on any mobile browser. Raise a data request, a correction, or a concern and we will pick it up directly.

Email Support

Send your data request to the email address shown in your account settings. Include your registered number and the wallet you use — bKash, Nagad or Rocket.

Help Section

The help section in your account lists the current contact options. Use it to find the right channel and to track the status of any open privacy request.

Common Questions About Your Privacy on winbd20

These are the questions we hear most often about how your data is managed. If your question is not covered here, live chat inside your account is the fastest way to get a direct answer from our team.

We collect the name, mobile number and payment details you enter during registration. If you link a bKash, Nagad or Rocket wallet, the wallet identifier is also stored against your account.

Payment data is shared only with the processing partner needed to complete the transaction. That partner handles your bKash, Nagad or Rocket details solely for that payment and for no other purpose.

Yes. Submit a data access request through live chat or via the email address in your account settings. We will confirm what data we hold and send it through a secure channel.

Contact our support team through live chat or email with a deletion request. We will review it against any legal retention obligations in your eligible region and confirm the outcome.

We use session and preference cookies to keep your account active and remember your settings. We do not use cookies to track you across other websites or to build advertising profiles.

We retain account and transaction records for a period required by applicable law after account closure. Once that period expires, we remove your data from active systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfobKash PayZoneInfoWinbd20 Banking

Related pages

winbd20 Bangladesh winbd20 Login Register About Us bKash PayZone